Privacy Policy

1. Data Controller

Equiliser
Email: victoriabakerbhsi50@gmail.com
We are responsible for your personal data under UK GDPR.

2. Data We Collect

• Contact details: Name, email, telephone number.

• Account and order information: Billing/shipping address, payment details (processed securely via third-party providers).

• Website usage: Cookies, IP addresses, browser type, pages visited.

3. How We Use Your Data

• To process orders, payments, and delivery.

• To communicate about your orders, promotions, and updates (only if you have opted in).

• To improve website functionality and user experience.

• To comply with legal obligations.

4. Legal Basis for Processing

• Contractual necessity (processing orders).

• Legitimate interests (website improvement and fraud prevention).

• Consent (marketing communications, where provided).

5. Data Sharing

• Personal data is shared with payment processors and delivery services to fulfill orders.

• We do not sell your data to third parties.

• We may disclose data if required by law or to protect our legal rights.

6. Cookies

• Our website uses cookies to enhance user experience and track website performance.

• You may disable cookies via your browser, but some functionality may be limited.

7. Data Retention

• Personal data is kept only as long as necessary to fulfill orders, provide services, or comply with legal obligations.

• Typically, order data is retained for 6 years for accounting purposes.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications.

• Object to processing in certain circumstances.

• Request data portability.

Requests should be sent to victoriabakerbhsi50@gmail.com.

9. Security

• We use appropriate technical and organisational measures to protect personal data against loss, misuse, or unauthorised access.

• Payments are handled via secure third-party gateways.

10. Updates to This Policy

• We may update this Privacy Policy from time to time.

• Any significant changes will be posted on this page with the updated effective date.